The Freedom of Information Act 2014 was enacted on 14 October 2014 and repeals the 1997 and 2003 Acts. Freedom of Information legislation is partially applicable to the Office of the Pensions Ombudsman.
Partially Included Agencies
The Freedom of Information Act 2014 does not apply to records held concerning an examination or investigation of a complaint to the Office of the Pensions Ombudsman.
This partial exemption is granted under Schedule 1, Part 1, (ae) of the FOI Act 2014, wherein it states, that exemption applies as follows to records of:
the Pensions Ombudsman, insofar as it relates to records concerning an examination or investigation carried out by the Pensions Ombudsman under the Pensions Act 1990
The Act provides the following statutory rights:
A legal right for each person to access information held by a body to which FOI legislation applies.
A legal right for each person to have official information relating to himself/herself amended where it is incomplete, incorrect or misleading.
A legal right to obtain reasons for decisions affecting himself/herself.
The Freedom of Information Act 2014 asserts the right of members of the public to obtain access to official information to the greatest extent possible, consistent with the public interest and the right to privacy of individuals. Older legislation continues to apply to any FOI request made before the new legislation came into effect. It also applies to any subsequent review or appeal.
The Office of the Pensions Ombudsman endeavours to publish relevant information relating to its activities in as timely a manner as possible. In accordance with the 2014 Act the Office of the Pensions Ombudsman will provide a publication scheme setting out the information held by the Office of the Pensions Ombudsman and its publication policy. This will be made available in due course.
Freedom of Information requests to the Office of the Pensions Ombudsman should be addressed as follows:
Freedom of Information Officer
Office of the Pensions Ombudsman
4th Floor, Lincoln House
Lincoln Place, Dublin 2
Telephone: + 353 (0) 1 676 6002
Applications for Information
Your application should be in writing. (An application form is available by following the links at the end of this page).
Your application should indicate that the information is sought under the Freedom of Information Act.
You should indicate if information is required in a particular form e.g. photocopy, PDF etc.
You should give as much detail as possible to enable the Office of the Pensions Ombudsman to identify the record(s). If you have difficulty in identifying the precise records we will be happy to assist you in preparing your request.
You may be required to prove your identity, especially when requesting personal information. You may, therefore, be asked to produce your passport, driving licence or other form of identification.
You should include a daytime telephone number so that you can be contacted if it is necessary to clarify details of your request.
You should pay the prescribed fee (if applicable).
The Office of the Pensions Ombudsman is obliged to respond to your request within four weeks unless otherwise advised.
Making a Freedom of Information Application
Please follow links below for more information on fees, the appeal process and the application form.
Click here for Right to Appeal a Review