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Right to Appeal a Review

The FOI Act 2014 sets out a series of exemptions to protect sensitive information where its disclosure may damage key interests of the State or third parties.  Where the Office of the Pensions Ombudsman invokes these provisions to withhold information, the decision may be appealed.  Decisions in relation to deferral of access, charges, forms of access etc., may also be the subject of appeal.

Internal Review

You may seek an internal review within the Office of the Pensions Ombudsman if:

• You are dissatisfied with the initial response;
• You have not received a reply within four weeks of your initial application.  This is deemed to be a refusal of your request and allows you to proceed to internal review.

Requests for internal review must be submitted within four weeks of the initial decision.  The Office of the Pensions Ombudsman must complete the review within three weeks and you will be notified in writing of the outcome.  Internal reviews must normally be completed before an appeal is made to the Information Commissioner.

Requests for internal review should be submitted in writing to:

Freedom of Information Officer
36, Upper Mount Street
Dublin 2

E-mail: foi@pensionsombudsman.ie
Telephone: +353 (0) 1 647 1650

Review by the Information Commissioner

If you are dissatisfied with the decision and review in relation to an FOI request to the Office of the Pensions Ombudsman, an application for review may be made to the Information Commissioner:

Office of the Information Commissioner
18 Lower Leeson Street
Dublin 2
Telephone: + 353 (0) 1 639 5689
Locall:  1890 223 030

Fax: + 353 (0) 1 639 5674
www.oic.gov.ie